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Cancellation Policy

The Salish Sea School – Cancellation & Refund Policy Because our programs require advance staffing, vessel scheduling, permits, and preparation, all bookings include a 25% non-refundable deposit, unless otherwise noted below. Refund policies vary by program type. All cancellations must be submitted in writing and received within the timeframes listed below. To ensure fairness and consistency for all participants, exceptions to this policy cannot be made, including for weather, illness, or personal emergencies, unless explicitly stated. Wildlife Tours & On-Water Programs More than 72 hours (3 days) before departure: You may cancel or reschedule your booking. The 25% deposit is retained, and the remaining 75% of your payment will be refunded. Within 72 hours of departure: Refunds or rescheduling are not available unless we are able to fill your spot. If we successfully resell it, you will receive a refund minus the 25% deposit. No-shows or missed boats: No refunds are available for no-shows. Weather & Safety: If The Salish Sea School cancels a program due to unsafe weather or conditions, you will receive a full refund or the option to reschedule. Non-Wildlife Programs (Spring, Fall, and Winter Programs) Cancellations made at least 5 days prior to the course start date: Your class fee will be refunded, less the 25% processing fee. Cancellations made fewer than 5 days before the course start date: No refunds are available. Summer Programs 91 or more days prior to session start date: Refundable, minus credit card processing fees and a $250 deposit. 61–90 days prior to session start date: Refundable, minus credit card processing fees and 50% of full tuition. 0–60 days prior to session start date: Non-refundable. The Pulse (Virtual Continuing Education Program) - No refunds are available for this program. Participant Requirements for small boat tours- The maximum weight limit for each participant is 250 pounds.

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